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PS24 The Trough of AI Disillusionment: What have we learned?

Two years after ChatGPT irreversibly shifted the technology landscape, we find ourselves sliding into what Gartner’s Hype Cycle calls “the trough of disillusionment,” where interest begins to wane as initial experiments and implementations fail to deliver. What can we learn from these early ventures, and what are we hearing from early adopters that can inform our path forward? SPEAKERS: • Katherine Eisenberg, Senior Medical Director, DynaMed Decisions, EBSCO • Dylan DiGioia, Director of Engineering, Hum • Mohamed Elshenawy, CTO & Co-Founder of Sinai.ai • Jeremy Little, Technical Lead, AI Transformation Team, Silverchair • Moderated by Emilie Delquié, SVP, Product & Customer Success, Silverchair